Question

Qutbound Delivery Edit Goto Subsequent Functions Help Extras Environment System H Outbound Delivery 80000539 Display: Overview 6 Post Goods Issue B0000539 06/17/2016 Outbound deliv. Document Date Sunny Porch Pastimes500 // Sunnyland AZ 77341 Ship-to party 1388 Transport Picking Loading Goods Movement Data Item Overview Status Overview 06/17/2016 Pick Date/Time OvrlPickStatus C Fully picked 00:0 Warehouse No. No WM trnsf ord reqd OverallWMStatus All Items PInt SLOC De liv. Qty Un Picked Qty Material Un Batch B.. P V Stag. Date Matl... Val. Type Description Itm 06/17/2016 00:0.. Rocker500 10 ROCKER500 C500 30 175 EA 175 EA C 06/17/2016 00:0. CUSHIONS00 Cushion500 20 C500 30 100 EA 100 EA Batch Split All items Main items SAP LO DIL

1. In exercise SD18, you posted an issuance of goods to reflect the inventory that has been shipped. Note the screenshot above. It is an outbound delivery document for the goods that were issued. A copy of this document could be printed and included with the shipment, acting as the packing slip.

If acting as the packing slip accompanying the items shipped, what data item should be included on the document for helping the customer process the shipment receipt? Explain by referring to the control objective that is most enhanced for the customer by the inclusion of the missing data item on the packing slip.

Answer 1

Answer:

The above screenshot given in the question has outbound delivery number, customer code (ship to party), customer address and Date . All these are the reference details for the company which is sending the material to the customer. Along with the customer details, it also has order quantity details which gives information on whether order quantity is full or part. All the above details are the reference details for the company that is sending the goods to the customer.

One thing that is missing on the packing slip is the order reference number for the customer. That is, when a customer sends a purchase order to the company, he will generate a unique reference number for that order, which gets released in his system for a particular order. That reference number of the order that is generated at the customer's end on the purchase order is missing in the packing slip. That reference number gives the order details of the order that customer receives.

Also, when the customer receives the material, he should know which order has been sent for his reference. Without the purchase order reference number, customer who receives the order will not be able to know the exact details of the original purchase order. Let's take for example, customer releases 3 orders in his system and the purchase order numbers generated are say ASD00030, ASD00038, ASD00045. These purchase orders will have certain quantities of the materials needed by the customer. And all the three orders have equal quantities of same material. Now, how would the customer know which order is delivered and which one is pending? A purchase reference number is always mandatory for customer's reference, for the customer to know which order of his is delivered to him.