Question

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Research and reflect on the nature of conflict and the negotiation process of the case of United Parcel Services Strike negotiations of 1996.Power struggles often end up as negotiation and bargaining scenarios. trace historic negotiations between management and labor summarize the conflict, describe the negotiation issues, and summarize the eventual outcome of the case. Once you have done this, evaluate the form of conflict present and how the negotiation process helped to resolve the conflict.

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Answer 1

Hey don't worry, i will try to provide a legit answer as always. I've provided a brief answer for your better understanding please go through the below.

First let us understand the case that was happened in 1996, There was a strike led by the then president of IBT for increasing their wages, and securing some benefits and for increasing their job security. So that was the brief details about the case. And the strike costed some million dollars for UPS resulting shutdown of it's operations nearly for a several months.

And the nature of conflict can be described as the conflict arising from the inside of the company that is from the employees for some benefits and as per NY Times, on Aug 9th of 1997 the negotiations broke off between the persons conducting the strike and UPS which resulted in conducting a long strike.

But at last the strike was called off and the negotiations were successful with UPS resulting in getting their increased wages, and getting what all they demanded. It is also called as a defensive victory for the employees.