Match the term in the left column with its definition in the right column. __...

_____ 1. CRM system

a. Document used to authorize reducing the balance in a customer account

_____ 2. Open-invoice method

b. Process of dividing customer account master file into subsets and preparing invoices for one subset at a time

_____ 3. Credit memo

c. System that integrates EFT and EDI information

_____ 4. Credit limit

d. System that contains customer-related data organized in a manner to facilitate customer service, sales, and retention

_____ 5. Cycle billing

e. Electronic transfer of funds

_____ 6. FEDI

f. Method of maintaining accounts receivable that generates one payment for all sales made the previous month

_____ 7. Remittance advice

g. Method of maintaining customer accounts that generates payments for each individual sales transaction

_____ 8. Lockbox

h. Maximum possible account balance for a customer

_____ 9. Back order

i. Electronic invoicing

_____ 10. Picking ticket

j. Post Office box to which customers send payments

_____ 11. Bill of lading

k. Document used to indicate stockouts exist

l. Document used to establish responsibility for shipping goods via a third party

m. Document that authorizes removal of merchandise from inventory

n. Turnaround document returned by customers with payments