Problem

First-StageAllocationsThe operations vice president at First Bank of Eagle, Kristin Wu, ha...

First-StageAllocations

The operations vice president at First Bank of Eagle, Kristin Wu, has been interested in investigating the efficiency of the bank’s operations. She has been particularly concerned about the costs at handling routine transactions at the bank and would like to compare these costs at the bank’s various branches. If the branches with the most efficient operations can be identified, their methods can be studied and then replicated elsewhere. While the bank maintains meticulous records of wages and other costs, there has been no attempt thus far to show how those costs are related to the various services provided by the bank. Ms. Wu has asked your help in conducting an activity-based costing study of bank operations. In particular, she would like to know the cost of opening an account the cost of processing deposits and withdrawals. and the cost of processing other customer transactions.

The Avon branch of First Bank of Eagle has submitted the following cost data for last year:

Teller wages

$150,000

Assistant branch manager salary

70,000

Branch manager salary

85,000

Total

$305,000

Virtually all of the other costs of the branch–rent, depreciation, utilities, and so on–are organization-sustaining costs that cannot be meaningfully assigned to individual customer transactions such as depositing checks.

In addition to the cost data above, the employees of the Avon branch have been interviewed concerning how their time was distributed last year across the activities included in the activitybased costing study. The results of those interviews appear below:

 

Distribution of Resource Consumption Across Activities

 

Opening Accounts

Processing Deposits and Withdrawals

Processing Other Customer Transactions

Other Activity

Total

Teller wages

0%

75%

15%

10%

100%

Assistant branch manager salary

10%

15%

25%

50%

100%

Branch manager salary

0%

0%

20%

80%

100%

Required:

Prepare the first-stage allocation for Ms. Wu as illustrated in Exhibit 7-5.

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Solutions For Problems in Chapter 7