Tech Tool:Spreadsheet Software or Visio Software
Software Videos:MS Excel BPMN Diagram Drawing or MS Visio BPMN Diagram Drawing
Use the following business process map organizer for Ariel Enterprises. The company sells to customers on account. The following business process map organizer summarizes the activities, major participants (swimlanes), gateways, and database tables for the receive customer paymentprocess for Ariel Enterprises.
1. Build a flowchart.
2. Build a BPMN 20 diagram.
| Activity | Gateway (decision) | Swimlane | Data Store |
Customer Sends Cash Payment |
| Customer |
|
Process Customer Payment |
| Accounting | • Customer • Sales Order • Sales Order Line • Account Receivable |
Record Customer Payment
| Verify Cash Amount | Accounting
| • Undeposited • Account Receivable
|
Send Customer Receipt |
| Accounting |
|
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