Tech Tool:Spreadsheet Software or Visio Software
Software Videos:MS Excel BPMN Diagram Drawing or MS Visio BPMN Diagram Drawing
Use the following narrative to answer the accompanying questions.
iBacci Chocolate sells fine European chocolates and candies. The company buys from local Italian artisans and sells the items online. Vendor ships purchased items. When the items are received from the vendors, a purchasing department employee records the items. Another iBacci employee completes a two-way match by counting the items received and comparing the count to the original PO. If there is no discrepancy, then employee records the items received in the system. A receiving report is generated and sent to the accounting department. Accounting department updates the accounts. If there were discrepancies, then the purchasing department would attempt to resolve them and generate a receiving report; otherwise, discrepancies are recorded, a discrepancy notification is generated, and this is sent to the vendor.
1. Annotate the narrative.
2. Create a business process map organizer.
3. Build a flowchart.
4. Build a BPMN 2.0 diagram.
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