Mary wants her 32-bit installation of Windows 7 Professional to run faster. She has 4 GB of memory installed on the motherboard. She decides more memory will help. She installs an additional 2 GB of memory for a total of 6 GB, but does not see any performance improvement. What is the problem and what should you tell Mary?
a. She should use Control Panel to install the memory in Windows 7. After it is installed, performance should improve. Tell Mary how to open the Control Panel.
b. A 32-bit OS cannot use more than 4 GB of memory. Tell Mary she has wasted her money.
c. A 32-bit OS cannot use more than 4 GB of memory. Tell Mary to upgrade her system to the 64-bit version of Windows 7 Professional.
d. A 32-bit OS cannot use more than 4 GB of memory. Explain to Mary the problem and discuss with her the possible solutions.
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