Designing a balanced scorecard (Similar to Self-Study Problem 2) Delaware Dairies is a...

Designing a balanced scorecard (Similar to Self-Study Problem 2)

Delaware Dairies is a vertically integrated company that has dairy farms, processing plants, and retail ice cream stores. Delaware’s strategy is to maximize shareholder value by providing top-of-the-line ice cream products that are high in butter fat and for which consumers will pay premium prices.

Required:

Prepare a balanced scorecard for Delaware Dairies, without numbers, which will help them to achieve their strategy and to maximize long-term shareholder value.

Reference:

Designing a Balanced Scorecard

Varsity Jerseys

All-Pro Jerseys manufactures athletic jerseys that are then sold to retailers. It is a very competitive industry where quality and price are important to gain space on retailers’ racks. All-Pro’s strategy is to produce defect-free sports jerseys that can be sold at moderate prices.

Required:

Prepare a balanced scorecard, without numbers, for All-Pro Jerseys that will help them to achieve their strategy and to maximize long-term shareholder value.

Suggestions:

1. Be sure to identify the company’s strategy before attempting to design performance measures for a balanced scorecard.

2. Set up the four categories of balanced scorecard performance measures before including the individual performance measures.