Banking, Strategy; Skills A large U.S.-based commercial bank with global operations recently initiated a new program for recruiting recent college graduates into the financial function of the bank. These new hires will initially be involved in a variety of financial functions, including transactions processing, control, risk management, business performance reporting, new business analysis, and financial analysis. Recognizing that they are competing with many other banks for the relatively small number of qualified graduates, the bank has assigned you to develop a skills statement to be used in college recruiting as well as an in-house training program for new hires. You have some old training manuals and recruiting guides to assist you, but your boss advises you not to use them and to instead start with a fresh page. The reason for developing new materials is that the bank recently reorganized based on new management methods.
Required
1. Briefly explain 8 to 10 critical success factors for this bank. Consider how a bank of this size remains competitive and successful.
2. Develop a one-page outline of the skills statement and training program that your boss requested. Be brief and specific about the proper job description of a new employee in the finance area of the bank. What is the role of professional ethics, if any, in the job description? Hint: Use a balanced scorecard approach.
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