The narrative of Davidson Company’s sales order entry process and systems flowchart of t...

The narrative of Davidson Company’s sales order entry process and systems flowchart of that process are shown in Exhibit 10.2 and Figure 10.14 (pg. 402), respectively. Using Exhibit 10.2 and Figure 10.14, do the following:

a. Prepare a control matrix, including explanations of how each recommended existing control plan helps to accomplish—or would accomplish in the case of missing plans—each related control goal. Your choice of recommended control plans could come from Exhibit 10.1 (pp. 388–390) plus any additional technology-related control plans from Chapter 9 that are germane to your company’s process. Assume that the effectiveness goals in Exhibit 10.1 are appropriate for the Lexington operations process.

b. Annotate the flowchart in Figure 10.14 to indicate the points where the control plans are being applied (codes P-1, …, P-n) or the points where they could be applied but are not (codes M-1, …, M-n). See Exhibit 10.1 for a complete explanation of control plans and cell entries.