Problem

For the case assigned by your instructor, complete the following requirements. For the d...

For the case assigned by your instructor, complete the following requirements. For the diagramming and flowcharting assignments, use Microsoft Visio, or other appropriate software as directed by your instructor.

a. Draw a systems flowchart.

b. Prepare a control matrix, including explanations of how each recommended existing control plan helps to accomplish—or would accomplish in the case of missing plans—each related control goal. Your choice of recommended control plans could come from Exhibit 10.1 (pp. 388–390) plus any additional technology-related control plans from Chapter 9 that are germane to your company’s process. Assume that the effectiveness goals in Figure 10.13 (pp. 384–385) are appropriate for the operations process in the case assigned by your instructor.

c. Annotate the flowchart prepared in part (a) to indicate the points where the control plans are being applied (codes P-1, …, P-n) or the points where they could be applied but are not (codes M-1,…, M-n).

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Solutions For Problems in Chapter 10