Key success factors. Morten Construction Company provides construction services for major projects. Managers at the company believe that construction is a people-management business, and they list the following as factors critical to their success:
a. Provide tools to simplify and complete construction sooner.
b. Foster cooperative relationships with suppliers that allow for more frequent deliveries as and when products are needed.
c. Integrate tools and techniques that reduce errors in construction projects.
d. Provide continuous training for employees on new tools and equipment.
e. Benchmark the company’s gross margin percentages against its major competitors. Match each of the above factors to the key success factors that are important to managers.
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