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Maura is a 26-year-old pregnant woman who is waiting to see her gynecologist. When she gets...

Maura is a 26-year-old pregnant woman who is waiting to see her gynecologist. When she gets up to get a new magazine, she realizes that she has been bleeding profusely. Jane, the medical assistant, immediately alerts the doctor who reaches Maura as she begins to faint. As the doctor attends to Maura, Jane calls for an ambulance. ■ Why did Jane call for an ambulance? ■ What information did she provide to the 911 dispatcher? ■ What information did she obtain from the 911 dispatcher? ■ What telecommunication skills could Maura employ to facilitate her interaction with the 911 dispatcher?

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Answer: Jane call for an ambulance because bleeding during pregnancy is not a normal case, might be there is miscarriage and instant hospitalisation is needed. She must have told to the 911 dispatcher that it is an emergency case where the pregnant lady is bleeding heavily. Because there is proper need of treatment during this kind of situation when bleeding occurs during pregnancy.

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