Question

imagine you are talking to a friend. How would you explain the concept of risk management and how it relates to qaulity management in the healthcare industry?

Answer 1

Risk management is an organised effort to identify ,assess and reduce where appropriate risk to patients,visitors,staff and organizational assets.

Quality management seeks to improve effectiveness of treatment and increase patient satisfaction with the services.

Risk and quality management have different roles but same goal to provide quality services to the healthcare organization by identifying , analysing and reducing the risk factors.Risk Managers go to great length to protect information .They typically conduct an in depth investigation to access the liability exposure to the organization and help mitigate any future loss that may arise.

Quality managers conduct a parallel investigation.They aim to design formal process improvement initiatives that target the underlying causes of the event and help to improve the quality of patient care.

The dialogue between the two disciplines is must in an effect to promote understanding and encourage innovative thinking that will lead to a collaborative structure that benefits the healthcare organization such collaboration will reveal that by working together risk management and quality management can accomplish much more than the sum of their individual efforts.