Question

Performance metrics Buffalo BBQ Restaurant is trying to become more efficient in training its chefs. It is experimenting with two training programs aimed at this objective. Both programs have basic and advanced training modules. The restaurant has provided the following data regarding the two programs after two weeks of implementation: Training Program A Training Program B New chef # 1 2 3 4 5 6 7 8 9 10 Hours of basic training 22 24 28 21 23 25 24 29 31 28 Hours of advanced training 8 7 8 10 11 4 3 0 1 2 Number of chef mistakes 12 13 15 14 14 7 6 8 5 6 a. Compute the following performance metrics for each program: (1) Average hours of employee training per chef, rounded to one decimal place. Program A: 32.4 hrs. per chef Program B: hrs. per chef (2) Average number of mistakes per chef, rounded to one decimal place. Program A: mistakes per chef Program B: mistakes per chef b. Which program should the restaurant implement moving forward? Program BV

Answer 1

Sno 22 28 118 1 Average Hours of employee training per chef Particulars 1 Hours of basic Training 2 Hours of advanced training 8 3 Total Hours of training(1+2) - 30 Total Number chef under Programm A Average Hours of employee 5 training per chef(3/4) 24 7 31 Prrogramme A 21 10 36 31 11 34 162 Sno 31 1 Average Hours of employee training per chef Particulars 1 Hours of basic Training 25 2 Hours of advanced training 4 3 Total Hours of training(1+2) 29 4 Total Number chef under Average Hours of employee 5 training per chef(3/4) 24 3 27 Prrogramme B 29 0 1 29 32 2 30 137 10 147 29.4

Sno 12 13 Prrogramme A 15 14 14 68 2 Average Mistakes per chef Particulars 1 Number of chef mistakes 2 Total Number chef under Average Hours of employee training per chef(1/2) 13.6 Sno 2 Average Mistakes per chef Particulars 1 Number of chef mistakes 2 Total Number chef under 3 Average Hours of employee 6 Prrogramme B 8 5 6 32 6.4 Program B has less mistakes and less hours required compare to Program A thus Program B Should the restaurant implement moving forward.