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Performance metrics Apples & Oranges Inc. is trying to become more efficient in shipping goods. It is experimenting with two

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Answer #1

Answer 1

Procedure A          0.343 error per shipment
Procedure B          0.419 error per shipment

Calculations:

Procedure A =105/306 error per shipment
Procedure B =132/315 error per shipment

Answer 2

Procedure A            25.0 hours from ordered to delivered
Procedure B            27.7 hours from ordered to delivered

Calculations:

Procedure A =16.3+8.7 hours from ordered to delivered
Procedure B =19.2+8.5 hours from ordered to delivered

Answer 3

Procedure A    2,810.46 lbs of goods per shipment
Procedure B    2,530.16 lbs of goods per shipment

Calculations:

Procedure A =860,000/306 lbs of goods per shipment
Procedure B =797,000/315 lbs of goods per shipment

in case of any doubt, please comment.

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