Question

Name 4. Identify barriers to communication S. List ways to make commu accurate and explain how to effective interpersonal relat rsity Across 3. Type of terminology that may not be un eople with varied er in the world Multiple Choice derstood by residents or their families; NAs should speak in simple, everyday words 1. One way for a nursing assi is to t are practiced by a re passed on Types of questions that should be asked because they elicit more than a "yes" or "no" Pinish a resident's sen to show that she und 5. resident is saying Phrases used over and over again that do not really mean anything (B) Pretend that she und resident is saying ev (C) Restate the message (D) Fill in any pauses to 7. Down people communi shaped by culture? of language, along with gestures 2. Active listening involwv 2. Active listening involve Focusing on the se and facial expressions, is part of nonverbal communication; NAs should be aware of this when speaking feedback (B) Avoiding speakin NA cannot under (C) Deciding what th say before he say (D) Talking about th when residents are difficult to understand helps promote better communication NAs cannot offer opinions or give this because it is not within their scope of practice Asking this should be avoided when resi- dents make statements because it often makes people feel defensive 4. ems not within theve Mrs. Velasco is a n moved to the Unit 3. 6. nursing assistants s of their resi- ing assistant, is h bedtime. He noti Along with profanity, these type of words and expressions should not be used by NAs difficulty speakin vous. What can S 8. comfortable? (A) Give her ad with Ameri (B) Talk const to speak Use some familiar v (D) Avoid spe 4. When reside ings, the be (A) Interru (B) Give m Avoid be accept nited States?

Answer 1

type of terminology that may not be understood by residents or their families, so NAs should speak in simple, everyday words-Medical types of questions that should be asked because they elicit more than a "yes" or "no" answer- open minded
phrases used over and over again that do not really mean anything-cliches
this type of language, along with gestures and facial expressions, is part of nonverbal communication; NAs should be aware of this when speaking- body
being this way and taking time to listen when residents are difficult to understand helps promote better communication -patient
NAs cannot offer opinions or give this because it's not within their scope of practice- advice
asking this should be avoided when residents make statements because it often makes people feel defensive- why
along with profanity, these type of words and expressions should not be used by NAs- slang