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CASE 6-10 O Department Coverage You have problems with phone coverage when someone calls in sick or is on vacation. Administr
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Answer #1

1.Some of the options which can be done are

  • Initiation of a landline to prevent the coverage problem
  • Encouraging the patient to drop a text message or email mentioning urgent or emergency to make them a priority

The recommendation which can be provided to administration and physician are

  • Asking the administration to provide an interrupted network connection which is widely in practice
  • Providing interrupted internet services to contact patient
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