Ans.
Mercury, Inc | ||||||||||
Quality Cost Report | ||||||||||
(in thousands) | ||||||||||
Last year | This Year | |||||||||
Amount ($) | Percentage of Total Production Cost | Percentage of Total Quality Cost | Amount ($) | Percentage of Total Production Cost | Percentage of Total Quality Cost | |||||
Prevention costs: | ||||||||||
Machine maintenance | 240 | 5.8 | % | 23.5 | % | 115 | 2.5 | % | 20.2 | % |
Training suppliers | 8 | 0.2 | 0.8 | 15 | 0.3 | 2.6 | ||||
Quality circles | 22 | 0.5 | 2.2 | 75 | 1.7 | 13.2 | ||||
Total prevention costs | 270 | 6.5 | 26.4 | 205 | 4.5 | 36.0 | ||||
Appraisal costs: | ||||||||||
Incoming inspection | 50 | 1.2 | 4.9 | 28 | 0.6 | 4.9 | ||||
Final testing | 170 | 4.1 | 16.7 | 86 | 1.9 | 15.1 | ||||
Total appraisal costs | 220 | 5.3 | 21.5 | 114 | 2.5 | 20.0 | ||||
Internal failure costs: | ||||||||||
Rework | 140 | 3.4 | 13.7 | 68 | 1.5 | 11.9 | ||||
Scrap | 68 | 1.6 | 6.7 | 65 | 1.4 | 11.4 | ||||
Total internal failure costs | 208 | 5.0 | 20.4 | 133 | 2.9 | 23.3 | ||||
External failure costs: | ||||||||||
Warranty repairs | 65 | 1.6 | 6.4 | 30 | 0.7 | 5.3 | ||||
Customer returns | 258 | 6.2 | 25.3 | 88 | 1.9 | 15.4 | ||||
Total external failure costs | 323 | 7.8 | 31.6 | 118 | 2.6 | 20.7 | ||||
Total quality cost | 1021 | 100.0 | 570 | 100.0 | ||||||
Total production cost | 4140 | 100.0 | 4540 | 100.0 |
Mercury, Inc., produces cell phones at its plant in Texas. In recent years, the company's market...
Mercury, Inc., produces cell phones at its plant in Texas. In recent years, the company's market share has been eroded by stiff competition from overseas. Price and product quality are the two key areas in which companies compete in this market. A year ago, the company's cell phones had been ranked low in product quality in a consumer survey. Shocked by this result, Jorge Gomez, Mercury's president, initiated an intense effort to improve product quality. Gomez set up a task...
Mercury, Inc., produces cell phones at its plant in Texas. In recent years, the company's market share has been eroded by stiff competition from overseas. Price and product quality are the two key areas in which companies compete in this market. A year ago, the company's cell phones had been ranked low in product quality in a consumer survey. Shocked by this result, Jorge Gomez, Mercury's president, initiated an intense effort to improve product quality. Gomez set up a task...
Mercury, Inc., produces cell phones at its plant in Texas. In recent years, the company's market share has been eroded by stiff competition from overseas. Price and product quality are the two key areas in which companies compete in this market. A year ago, the company's cell phones had been ranked low in product quality in a consumer survey. Shocked by this result, Jorge Gomez, Mercury's president, initiated an intense effort to improve product quality. Gomez set up a task...
Please show work. Thanks. Mercury, Inc., produces cell phones at its plant in Texas. In recent years, the company's market share has been eroded by stiff competition from overseas. Price and product quality are the two key areas in which companies compete in this market. A year ago, the company's cell phones had been ranked low in product quality in a consumer survey. Shocked by this result, Jorge Gomez, Mercury's president, initiated an intense effort to improve product quality. Gomez...
Check my work Mercury, Inc., produces cell phones at its plant in Texas. In recent years, the company's market share has been eroded by stiff competition from overseas. Price and product quality are the two key areas in which companies compete in this market. A year ago, the company's cell phones had been ranked low in product quality in a consumer survey. Shocked by this result, Jorge Gomez, Mercury's president, initiated an intense effort to improve product quality. Gomez set...
Chapter 01 Pre-Built Problems Help Save & Check my Mercury, Inc., produces cell phones at its plant in Texas. In recent years, the company's market share has been eroded by stiff competition from overseas. Price and product quality are the two key areas in which companies compete in this market points foto A year ago, the company's cell phones had been ranked low in product quality in a consumer survey. Shocked by this result, Jorge Gomez, Mercury's president, initiated an...
E19-18 (similar to) Question Help Osborn, Inc., produces cell phone equipment. Karen Mayfield, Osborn's president, implemented a quality-improvement program that has now been in operation for 2 years. The cost report shown here has recently been issued. (Click the icon to view the cost report.) Read the requirements. Data Table 290 Semi-Annual COQ Report, Osborn, Inc. (in thousands) 6/30/2016 12/31/2016 6/30/2017 12/31/2017 Prevention costs Machine maintenance 400 $ 400 $ 360 $ Supplier training 120 60 60 210 197 196...
Interim Quality Performance Report Davis, Inc., had the following quality costs for the years ended December 31, 20x4 and 20x5: 20x4 20x5 Prevention costs: Quality audits $71,000 $106,500 Vendor certification 124,500 186,750 Appraisal costs: Product acceptance $93,000 $139,500 Process acceptance 85,000 107,500 Internal failure costs: Retesting $108,000 $90,000 Rework 200,000 188,000 External failure costs: Recalls $135,000 $108,000 Warranty 315,000 318,000 At the end of 20x4, management decided to increase its investment in control costs by 50 percent for each category’s...
Pareto Chart and Cost of Quality Report for a Manufacturing Company The president of Mission Inc. has been concerned about the growth in costs over the last several years. The president asked the controller to perform an activity analysis to gain a better insight into these costs. The result of the activity analysis is summarized as follows: Activities Activity Cost Correcting invoice errors $15,960 Disposing of incoming materials with poor quality 13,300 Disposing of scrap 31,920 Expediting late production 26,600...
Interim Quality Performance Report Davis, Inc., had the following quality costs for the years ended December 31, 2014 and 2015: 2014 2015 Prevention costs: Quality audits $62,000 $93,000 Vendor certification 126,500 189,750 Appraisal costs: Product acceptance $86,000 $129,000 Process acceptance 95,000 105,000 Internal failure costs: Retesting $90,000 $88,000 Rework 173,000 230,000 External failure costs: Recalls $130,000 $104,000 Warranty 310,000 318,000 At the end of 2014, management decided to increase its investment in control costs by 50 percent for each category’s...