Question

sore. opis 2 of 9 (5 complete) HW Score: 50%, 20 of 40 p Problem 1 Question Help Receives Food Takes the Money Takes The Money The minimum cycle time is 125 seconds. (Enter your response as a whole number.) The longest cycle time is 160 seconds. (Enter your response as a whole number) b. Suppose Billy's Hamburger Barn redesigns the process so there are now two attendants. The first attendant takes the order. Once this step is finished, the first attendant then takes the money, and the second one gathers up and bags the food. Two of the process steps can now run in parallel (gathering the food and taking the money) New minimum cycle time is 85 seconds. (Enter your response as a whole number.) New longest cycle time is 110 seconds. (Enter your response as a whole number) What potential problems could arise by splitting the process across two individuals? (Select all that apply) A. Cost of the order increases. O B. Lower utilization while one attendant waits on the other to complete his or her task. C. Customer waits for the order longer. O D. Space constraints of two attendants working in the same space. E. Communication issues cause some orders to be wrong. Click to select your answer(s) and then click Check Answer Final Check All parts showing Clear All

Answer 1

Q: What potential problems could arise by splitting the process across two individuals?

Most Appropriate responses:
(A) Cost of the order increases
Justification: As the hamburger barn has to now earn enough to be able to pay two employees (instead of one earlier), the price of the goods will have to increased to meet the new expense. Therefore, the cost of the order increases.

(B) Lower utilization while one attendant waits on the other to complete his or her work
Justification: Until the first attendant has collected the order, the second attendant has to wait

(D) Space constraint of two attendants working in the same space

(E) Communication issues cause some orders to be wrong
Justification: As the person taking the order and the person packing the order are not the same person, there is bound to be some gap in communication. Therefore, some orders may end up being wrong.