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building culturally competent organizations means changing how people think about other cultures, how they communicate, and...

building culturally competent organizations means changing how people think about other cultures, how they communicate, and how they operate. it means that the structure, leadership and activities of an organization must reflect many values, perspectives, styles and priorities.

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Culture is defined as the shared traditions, beliefs, customs, history, folklore, and institutions of a group of people. Culture is shared by people of the same ethnicity, language, nationality, or religion. It's a system of rules that are the base of what we are and affect how we express ourselves as part of a group and as individuals.

Cultural competency in health care describes the ability of systems to provide care to patients with diverse values, beliefs and behaviors, including the tailoring of health care delivery to meet patients' social, cultural and linguistic needs. A culturally competent health care system is one that acknowledges the importance of culture, incorporates the assessment of cross-cultural relations, recognizes the potential impact of cultural differences, expands cultural knowledge, and adapts services to meet culturally unique needs. Ultimately, cultural competency is recognized as an essential means of reducing racial and ethnic disparities in health care.

A Cultural Competence Model include essential principles which include:

1. Valuing diversity

Valuing diversity means accepting and respecting differences between and within cultures. We often presume that a common culture is shared between members of racial, linguistic, and religious groups, but this may not be true.

2. Conducting cultural self-assessment

The most important actions to be conscious of are usually the ones we take for granted. For instance, physical distance during social interactions varies by culture. If a staff member of an organization routinely touches the arm of whomever she is talking to, this might be misread in some cultures.

3.Understanding the dynamics of difference

Many factors can affect cross-cultural interactions. Bias due to historical cultural experiences can explain some current attitudes.

4. Institutionalizing cultural knowledge

Cultural knowledge should be integrated into every facet of an organization. Staff must be trained and be able to effectively utilize knowledge gained.

5. Adapting to diversity

Values, behaviors, attitudes, practices, policies, and structures that make it possible for cross-cultural communication guide a culturally competent organization. When you recognize, respect, and value all cultures and integrate those values into the system, culturally competent organizations can meet the needs of diverse groups

So on conclusion building culturally competent organizations means changing how people think about other cultures, how they communicate, and how they operate. It means that the structure, leadership, and activities of an organization must reflect many values, perspectives, styles, and priorities. Changing how an organization looks is only the first step. A culturally competent organization also emphasizes the advantages of cultural diversity, celebrates the contributions of each culture, encourages the positive outcomes of interacting with many cultures, and supports the sharing of power among people from different cultures. To really change, an organization has to commit to continuing programming, evaluation, and the creation of a place that is inclusive of all cultures and celebrates diversity.Hence this statement is true.

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