Question

What is the manager's role in a primary care setting for creating and environment where providers (of all -levels), clinical staff and clerical staff can work harmoniously and with a patient-centered mindset? What are some of the specific strategies the manager might use?

Answer 1

*Role of manager in a primary care setting for create a working environment are

                  * Manager can act as a co-ordinator to participate all levels of heath care workers to a

                    a team for improving quality of care.

                  * Manager should be a good observer of patient care activities in the health setting.

                  * Manager can act as a facilitator or motivator when dealing with clinical staffs.

                  * Manager should show good administrative skills in managing issues related to

                     patient care.

Specific strategies can used by the manager

                  * Maintain effective communication with all staffs in the health care setting help to

                    understand their problems and provide adequate care.

                  * Manager should check availability of equipments and staffs in each area of care to

                     give professional care.

                  * Manager can conduct interactive sessions in hospital to understand staffs requirements

                     and plan effectively to meet the demands.

                   * Manager can implement new technologies in patient care which enhance standards of

                     care.

                   * Inservice education programmes with the help of senior staffs help to increase knowledge

                      level of staffs and better patient outcomes.

                   * Manager can use feedback boxes in clinical areas to identify client and staff problems.

                   * Conducting quiz competitions and rewards for better perfomances in hospital settings

                     help to improve perfomance and knowledge level of staffs.

                   * Conducting monthly and yearly audits help to identify perfomance level of staffs and

                      improve patient care.

                   * An open minded approach in handling health care issues help to solve problems related

                     to patient care.

                   * Using proper waste management system provide a good working environment for clinical

                     staffs.