Question

questions 1
what are the communication needs that Justin has at:
• home?
• work?

Questions 2
what communication strategies does justin employ?

Questions 3
what further communication resources are available to justin?

Questions 4
What positive approaches and strategies would be best to promote Justin's enjoyment and engagement with his community?

Questions 5
is Justin's supervisor meeting his duty of care to justin and Ethan? could he do more? explain your answer.

questions 6
how is the principal of dignity of risk relevant in the workplace?

Marking Satisfactory a Unsatisfactory Case study (questions 11-16) Justin lives alone, recently moving into a unit that is one of six in a complex. He has met most of his neighbours already but has not talked to them much because he has a hearing impairment and most people have trouble understanding his speech at first. He has been working for a paper recycling company in the same depot for eight years receiving waste paper that is collected. He works the sorting or bundling machines. Once bundled, the huge blocks of paper get compacted, ready to be taken to a treatment plant. While his hearing impairment has affected his speech acquisition, Justin gets by lip-reading and using keyword signing with most of his co-workers and factory supervisor. A new co-worker, Ethan, is totally deaf and has started teaching Justin some Auslan. The work environment is very noisy with industrial machinery, delivery trucks and forklifts operating throughout the day. Each of the forklifts and machines has visual signals (flashing lights) when they are operating. Recently his hearing was re-assessed and a new type of hearing aid was recommended for him. Trials with the device have been mixed. Around home the device has worked well but in his workplace the aid picks up interference and Justin finds the amplified and distorted sounds very uncomfortable and off- putting. He doesn't like wearing it as it is obtrusive and Justin has his head shaved which makes the device very apparent. He leaves the batteries out or switches the aid off when he goes to work, preferring things the way they were without the aid. His supervisor at work comments to his doctor that the aid does not seem to be helping Justin and suggests he should have a reassessment and see if another device may be more suitable

Answer 1

1. Communication needs at home are: inability to hear and inability of others to comprehend his speech

at work: noisy environment in addition to hearing impairment

2. justin does lipreading and use keyword signing

3. communication resources may be

• amplification devices such as hearing aids
• cochlear implant if hearing aids become ineffective
• an amplified telephone, if it is necessary, for the incoming voice
• Try assistive devices to improve speech reception for the TV and radio
• Use the captions/text version on TV, DVDs, online videos and some cinema and theatre, as provided.

4. strategies can be:

• speak with Head up with justin
• keep Eyes on your his  face
• Learn to monitor speed of speech and slow down
• Pronounce words clearly

5. Yes Justin's supervisor meeting his duty of care to justin and Ethan but he should take feedback from them regarding new hearing aids, any problems if they are facing with and should take measures to alleviate them.

6. Dignity of risk, outlines how people should have the freedom to make decisions and choices that may expose themselves to a level of risk. As it is evident in case study that justin works in a noisy environment and the hearing aid doesnt work properly in such workplace .