If you were the office manager of the internist’s office that never received the x-ray report, what would you do to avoid a recurrence of this problem
Ans) Have an idea of how you want your time with the doctor to
go. Make sure you talk about what you want to talk about. Ask
questions. Listen to the answers.
“I'm worried that we aren't communicating well.
“I need to talk with you about X.
“I know you're busy, but I need to talk about X with you.
If you were the office manager of the internist’s office that never received the x-ray report,...
If you were the office manager of the internist’s office that never received the x-ray report, what would you do to avoid a recurrence of this problem? Summary
Melissa Smith is employed full time at a multispecialty health care provider’s office as a Coder I. She is highly productive and accurate with her work, and she has received excellent evaluations of employee performance. Melissa’s office manager asked her to meet in her office to discuss a patient complaint about a billing dispute because Melissa had coded this patient’s account. This claim was denied by the patient’s insurance company because medical necessity for submitted procedures was not justified. The...
Discussion Two: Application Assume the role of an HR Manager. An employee comes to your office and complains that she is unhappy with her most recent performance review meeting with her manager. She says she was evaluated on performance goals that were never communicated to her and have nothing to do with her job description. In fact, she says her manager never gave her any specific goals and she has not received any performance feedback in over a year. She...
If you were the manager of a medical - office, how would you help the physician in getting maximum reimbursement for the Services provided.
You are the manager of a pet store. You’ve received a written customer complaint whereby the customer states that he deserves a refund. The customer states that none of the products he has purchased have worked and the staff in the store “never know what they are talking about.” Using at least 250 words, explain how you would address the customer’s complaint. Be sure to address each of the five steps in the problem solving process and give examples of...
An office manager has received a report from a consultant that includes a section on equipment replacement. The report indicates that scanners have a service life that is normally distributed with a mean of 45 months and a standard deviation of 6 months. On the basis of this information, determine the proportion of scanners that can be expected to fail in the following time periods: Use Table A and Table B. a. Before 36 months of service. (Round z values...
Mr. Miller’s radiology report states that the X-ray views included an AP view. You ask the nurse practitioner what this means, and she states that the direction of the X-ray beam was from anterior to posterior. Describe, in lay terms, what that means.
If you were a manager in an organization where teams play a major role, what kind of motivation would you offer the teams to be successful? How would you ensure that all team members contribute to the work - in other words, how would you avoid free-riding by a member?
One of the radiographic devices used in a dentist's office emits an X-ray of wavelength 1.837 ✕ 10−11 m. What is the energy, in joules, and frequency, in hertz, of this X-ray?
Imagine you are the manager of an office team, and you are given the authority to hire someone for a new position on your team. Because the position comes with added responsibilities and higher pay, two members of your current team are pursuing the position. Both are well-qualified candidates, but there is only one position. You make your decision and promote one of the candidates. Now, it is time for you to break the news to the other finalist. Respond...