In a sample of 587 customers, 308 say they are happy with the service. If you select three customers without replacement for a commercial, what is the probability they will all say they are happy with the service?
GIVEN:
Total customers in the sample (T)= 587
Number of customers happy with services (H)= 308
Let,
P(H) be the probability of choosing a happy customer at a given time.
TO FIND:
In selecting 3 customers without replacement, the probability that they all will be happy.
SOLUTION:
probability that all 3 will be happy = (probability that 1st person will be happy) * (probability that 2nd person will be happy) * (probability that 3rd person will be happy) ------------(1)
now,
probability that 1st person will be happy = H / T = 308/587
now T1= 587-1=586 and H1 = 308-1= 307
thus, probability that 2nd person will be happy= H1/T1 =307/586
now T2=586-1=585, H2=307-1=306
thus, probability that 3rd person will be happy =H3/T3 = 306/585
Now in (1),
probability that all 3 will be happy
Clearly, the probability they will all say they are happy with the service is 0.1438
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