Question

For this assignment, you will create a letter requesting payment on a balance of $120. Patient, Janet Russell has had this balance of over 6 months. She has already been sent 2 letters requesting payment arrangements be made. The letters were sent via US postal service. The letter you are writing is a “collection” letter. This is the 3^rd letter the patient will be receiving. It must be sent in a manner that confirms both delivery and receipt of the letter. Consider the following when writing this letter:

1. How firm should you be in the letter?

2. Should you discuss collection proceedings?

3. Should the letter be personal or impersonal?

4. Should you request an explanation as to why payment has not been made?

5. At this point should the patient still be treated with respect and consideration?

6. Does the tone of the letter matter if the patient has never been seen in the office? The provider only saw her in the hospital.

7. Compose the letter and stipulate at the bottom how the letter will be sent and what documentation you will include in the chart.

Answer 1

His letter will be impersonal and as it is the third time,it makes it necessary to stress the importance of this letter and making Janet to maintain sufficient balance and a reply .Also it is to be informed in case of further unitimation by him can lead to a legal notice as per the rule

From

Name of the physician office

Address

To

Mr.Janet Russell

XYZ

Sub: to pay the medical bill

Respected sir,

This is for your kind attention that the payment of $120 is pending due to inadequate balance in account and supposed to clear the bill on or before 06/08/2019 .Failing to do so will lead to legal notice from jurisdiction as per the rules and regulations

Thanking you,   

Yours sincerely ,

   Mmm

(Medical Assistant )