Question

1. What is the main overriding goal of most businesses?

Answer 1

Peter Drucker states that the most overriding goal for a business to have is the customers but in today's term this needs to be modified in view that not all customers are equal for a business some customers become more important than others in lieu of quantity they order or the reputation associated hence the most important goal should be to have profitable customers as many as you can acquire and this translates into more profits. So eventually things revolves around profit through which you can maximize share holders value, service society through taxes or CSR.Hence the most important goal for ghe organization is to maximize the profit through acquiring profitable customers