Question

"Define cultural competency and describe its overall importance in the delivery of health services."

"Do you believe the healthcare delivery system is culturally sensitive in its delivery of services? Defend your position."

Answer 1

ANSWERS :

1.a. CULTURAL COMPETENCY : Cultural competency is defined as the ability of health care providers and health care organizations to deliver health care services which requires social, cultural, needs of the patient to meet and to improve the quality of care and outcomes of the health care services

b. IMPORTANCE OF CULTURAL COMPETENCY IN DELIVERY OF HEALTH SERVICES :The importance of cultural competency in delivering of health care services are as follows -

* Increases problem solving approaches to solve the problems by ideas and new strategies

* Respect and understanding between the persons who involves in the health care services

* Avoids language and communication barriers

* Develops a wide range of health services from online networks

* Reduce inequalities in providing health care services to people and improving of patient outcomes.

2. Providing health care services to people creates many problems for the health care team members because of language barriers, different cultures and norms of people, behaviors of people to treatment, lack of knowledge or less knowledge, migration of people and their different cultures, etc. Hence culture is a a sensitive issue while dealing with the patients from various cultures