Question

A client calls the crisis hotline and tells the nurse who answers the phone “I just took an entire bottle of amitriptyline.” Which of the following statements by the nurse is appropriate?

A) “I’m glad you called, and I want to send an ambulance to help you.”

B) “You must have been feeling pretty depressed to do that.”

C) “Were you trying to kill yourself by taking an overdose?”

D) “Were the pills yours or a family members’”?

Answer 1

Option A is correct as in this situation best approach is to first handle the case in positive way and this is not the time to show anger or scold the client or any type of counselling. Thus the priority should be first to sav ethe client then by sendind the ambulance instant. Then after the management of this case counselling can be offered.