Question

Discuss Mr. and Mrs. Jenaro’s learning needs. Consider the communication preferences of Mexican Americans.

Answer 1

Mr.and Mrs.Jenaro's learning needs are

• A need of a medical interpreter to convey the message to the patient party and relative about the treatment process said by a healthcare professionals
• They can be used when there is a communication or language problems between a patient and a healthcare professionals
• Mrs.Jenaro can understand little English,so basic things can be conveyed to her in the level she can understand.

Mexican Americans communication is different when compared with other American because most of them speak Nahuatl language and majority speaks Spanish

The communication preferences are

• To establish an eye contact during conversation which ensures confidence
• The hand and arm gestures are widely used in the communication by an indigenous group ,so autonomy and respect has to be given in reverse
• The word "usted" should be used ,it is a way of respecting people older than other
• So not raise question a with yes or no type because they face difficulty answering them.They do not give direct or immediate refusal by saying" no" rather they say lets wait
• Face to face communication are highly welcomes by them
• The educational qualifications are usually lesser than 6 years so communicate in simple way they best understands