Question

Which change model do you think will work best for evidence-based capstone project? Explain.

Answer 1

Ans) I believe that the ADKAR model is the change model that will be best for my evidence-based capstone project. The ADKAR model provides a tool for improving the connection between individual performance, organizational change management and business results.

- My capstone project is focusing on the reimbursement from health insurance companies to hospital facilities this process is something that many people do not understand.

- In most cases, patients think that whatever we charge is what we are paid by the insurance companies and this this is definitely not the case.

- We as the facility have to take what we can get from Medicare and medicaid programs and in most cases have a contract with commercial prayers so the reimbursement there is better.

The ADKAR model outlines the five building blocks to achieve successful change management:

1. Awareness
Employees must be made aware of the need for change.

2. Desire
Employees must have the desire to participate and fully support the change.

3. Knowledge
By gathering knowledge about the change process the (ultimate) goal of the change will become clear for the employees.

4. Ability
Because of the ability to learn new skills and by managing behaviour, change is accepted.

5. Reinforcement
Reinforcement to sustain the change makes it clear for all employees that there is no turning back.