Question

who are the stakeholders of health information technology (HIT) Explain how each person utilizes Health Information Technology and how do they benefit.

Answer 1

STAKE HOLDERS ARE THE ENTITIES THAT ARE INTEGRALLY INVOLVED IN HEALTH CARE SYSTEM AND WOULD BE SUBSTANTIALLY AFFECTED BY REFORMS TO THE SYSTEM

IN SIMPLE TERMS STAKE HOLDER IS A PERSON OR ENTITY WITH SPECIAL INTEREST OR CONCERN IN SOMETHING-------ESPECIALLY BUSINESS

Implementing HEALTH INFORMATION TECHNOLOGY (HIS) whether in public or private sectors is challenging due to many factors including shortage of human and financial resources and leadership necessary to sustain HIS functioning

The main stakeholders in HIS are -----

------FINANCIAL STAKEHOLDERS

-----MEDICAL LEADERS INCLUDING CLINICIANS

----PATIENTS

----VENDORS

-----BILLING AND AUDIT FUNCTIONS

FINANCIAL STAKE HOLDERS --Board members,chief executive officer,chief financial officer

they help project managers to understand financial impacts of the project within context of larger budget

PROJECT TEAM:They align project goals with organisation's overall agenda and priorities

SKILLED PROJECT MANAGER:He frames things in terms that effectively demonstrate value of a project

MEDICAL LEADERS:

Everybody from chief medical officer to pharmacy director

project manager teams that thoroughly consult and involve clinical leadership at a hospital are often able to gain more credibility with in organisation.

they can also help to point IT project leaders towards valuable end use stake holders

END USERS CLINICIANS:

physicians,nurses and technicians are the ones who will interact with new technologies on a day-to-day basis

PATIENTS:

Patients are the final customers of organisation ans their services

their experience is the utmost important one because it helps to know how information and services of that particular organisation is shaped

VENDORS:

Vendors are part of system and project and provide support for its implementation

they play a important role in the HIS but their services are usually neglected but when there is an emergence they are the first people who needs to react

  UTILIZATION OF HIS AND BENEFITS

FINANCIAL STAKE HOLDERS: Using technology they will keep themselves updated about the financial condition of the organisation

they are given either remuneration for their work

they give advises to the project heads about implementation of projects in a budget framed before

they might even have percentage in the organisation's benefit

their main responsibility is supervising the organizations functioning

MEDICAL LEADERS:

They supervise all the staff working under them as per their cadre right from chief medical officer to pharmacy director

they get remuneration for their work

they also get awards and rewards to the best performance

they make sure that targets are reached in time

they plan rotation for their staff and make sure the availability of doctors and other staff in the hospital

if their performance is good ,they would even get promotions or hikes

they advise any changes in the system if needed

END USERS CLINICIANS:

Physician,Nurse,Technicians come under this category

these are the people who actually use HIS to a large extent

doctors --use HIS to review the pt details and to prescribe treatment

Nurses--- use HIS to upload the details of pt,to order drugs,to forward the files,to tale appointments with the other specialist of the hospital ,to review the pt details when he arrives next time etc

Technicians-they use HIS widely.they make sure billing is going softly,they use HIS during audits,biometry functioning,they take care that entire hospital technology runs correctly

all these staff are benefited with their salaries and by using HIS they tend to reduce the errors

PATIENTS:

They use HIS for ONLINE APPOINTMENTS, to see their previous reports,it reduces their baggage of files,reduces their time wastage

all they have to have is their hospital registered number

it would help them to know the services available int he hospital

VENDORS:

They supply the updated software and they make sure that it is used as effectively as possible

different vendors are available for different supplies....eg: vendors to supply equipment,drugs,software etc

they would have deal fixed with the head of the organisation for the work they do

All the workers will have award and reward system to the work they do as ir gives them a push to work better...but ultimate goal of all these efforts is to have customer satisfaction

LET US SEE THE STAKEHOLDERS IN HEALTH CARE..

1.INSURANCE COMPANY

2.PHARMACEUTICAL FIRMS

3.EMPLOYERS

4.PHYSICIANS

5.PATIENTS

6.GOVERNMENT

HOPE THIS HELPED YOU