Question

Done Module 6 Household Managemen... 17 Household Management Nutrition and Hydration 116 Household Management In the following situations, describe the most appropriate actions or responses to be taken by the Personal Support Worker and explain why this is correct. Your answer should reflect knowledge of effective communication skills, the extent and limitations of your role, and an understanding of the client's total needs. (4 marks each) 1. You are assigned to help Mrs. Jones with her laundry and vacuuming. When you try to do Mrs. Jones' laundry, she tells you you've used too much soap, even though you have used the correct amount according to the package. She also insists you use cold water, even though the clothes can be washed in warm and her detergent is not recommended for use in cold water. When you bring the clothes up from the dryer, she complains that they are not really clean." Actions Response: 2. You are assigned to help Mrs. Smith with meals and housekeeping. Mrs. Smith has a large collection of teacups, figurines, and glass lamps. She wants you to dust cach item separately every time you visit. This leaves no time for you to do other tasks you are assigned. Actions Response:

Answer 1

1.Establish a trustworthy relationship

This is the basis for any care ,when a patient suspects or not happy with the work done they criticize all the work of the PSW. So this can be done by having a good communication with the client

Explain the actual procedure and ensure the clothes are clean

This makes the client feel that the PSW is working as per the instructions and not wasting things (detergent)

Show the clean cloth after drying to the client to make her understand the cleaning is done appropriately

2.Clean the item in front or supervision of the client, this creates a trust

Place the things in appropriate places ,so that it does not gets dust again

Educate the client that the cleaning will be required periodically and not each time

Inform the client genuinely that doing these choirs in every visits delays the other work when the equipments are clean

3.Clean the window ,because this is the only way of entertainment for the client .

Communicate with the client to prevent the loneliness feeling of the client

Provide diversions therapy like books,magazines, musics to promote relaxation

4.Food is the basic requirement, prioritize this and do because a satisfactory meal can minimize any issues or complaints on a PSW

The first thing to be done is to help her with the personal care and make her comfortable. An hygienic living can prevent many infections

Do the household choir after this to save time