Question

How can a crisis situation make collaboration and trust stronger in a group? Why does this happen? How can staff development improve rapport among colleagues and build trust across departments?

Answer 1

When a crisis happens there is distortion of inner peace which can happen as a result of emotion or physical trauma.Where people needs supportive hands to keep them stable to go through the crisis.This leads to the collaboration and mixing up of people to find a solution for it and hence develop trust. This happens because of anxiety affecting the decision making skills .

Staff development programs helps to improve rapport among colleagues and build trust across departments by

• Training them to handle crisis
• Provide adequate theoretical and evidence based intervention to handle difficult situations
• Encourage to open up with others which can relieve their stress
• Ensure a proper team is their to resolve the crisis in health sector