Question

9. A resident seeks exit all the time. How will you deal with such a resident? 10. You are serving snacks. You notice a resident having a runny nose. How will you deal with the situation, keeping infection control in mind? 11. What type of residents you have experience working with? 12. A resident's family member yells at you regarding the call bell not answered for the resident. What will be your response? 13. A student is with you for a clinical. How will you teach him/her? What will you teach?

Answer 1

9. Seeking exit from the health and social care facility is always a priority for the individual experiencing it. It is not easy to remain in the service where the individual is taken care of but be dependent on others for own life choices for most of the times. A resident in this case keeps seeking exit throughout the care and every level of care.

It is essential that the individual who refuses care or do not show signs of adherence have to be dealt with different approach. This individual was mainly concerned with going out of the facility as he thought he is being trapped in this services. He kept on seeking exit but due to illness and low medical progress he was not promoted discharge. To deal with such an individual it is essential that the professional uses a calm and effective communication method. Communicating with the patient is the first stage that will promote better cooperation and rapport building.

It will help in identifying the main issues and concerns that patient has and these concerns can be addressed using different interventions. Such patients has to be promoted with behavior management techniques where their negative behavior and attitude towards health care facilities needs to be changed and modified into positive approach.

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