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Please, discuss strategies to increase the reliability of healthcare processes by improving the effectiveness of people...

Please, discuss strategies to increase the reliability of healthcare processes by improving the effectiveness of people and the systems in which they work (Chapter 9)
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Answer: To increase the reliability of healthcare processes by improving the effectiveness of people and the systems in which they work are:

  • Enhanced leadership skills: The involvement of effective leadership can bring better process achievements.
  • Providing cultural competence environment: In the healthcare process it is important to indulge cultural competence environment for patients as well as for the working staffs.
  • Getting feedback: Feedback from patients can improve the reliability of the healthcare process.
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