Question

please read the situation and answer the instruction based on the reading. Give a clear explanation.

upervisor 2237 1403 Case: If It Isn't in the Job Description... Harry Jones, maintenance supervisor, was troubled about mechanic Dan Wilson. Harry considered Dan a good mechanic based on Dan's consistently good work in completing his preventive maintenance tasks and his success with tough repair jobs. The problem was Dan's apparent lack of motivation to do more or better; he did exactly as told, then waited to be told what to do next. If he had no specific assignment to go to next when he finished a job, he took a prolonged break until Harry found him and gave him a new assignment. Harry's frustration got the better of him one day when a small plumbing problem got out of hand and became a larger problem. He knew Dan must have seen the leak because it was right next to his most recent assignment, but when Harry asked why he had done nothing about the leak, Dan answered, "Plumbing's not part of my job." o Bie B. a 9

Answer 1

The given case is a clear example of the lack of motivation or involvement in the work. IN order to deal with this type of situation, Harry should do the following thing to improve the involvement of Dan=

First, he must interact individual in the private conversation with Dan and explain that he is a valuable employee of the organization and his involvement in the work will not only help the organization but it will also result in some financial benefits

Secondly, Dan can be given some additional rewards or recognitions so that he feels motivated to be more involved with the work. A performance-based reward system can work well in this situation.

Apart from this, Dan can be given greater responsibility and these can be mentioned in his job description. This can be done by promoting him to the supervisory level where he will be responsible for almost every sort of maintenance in the department. He can be made a team leader and thus this added responsibility will result in greater involvement.

A compensation plan can be formulated on which there is a major part of the involvement, participation, and proactiveness can be included and the employees will be given rating primarily on the basis of these three factors.

In order to overcome the non-participation of Dan, the manager must try to have a carrot and stick rule. If the employee does not perform as per expected level, then he must be penalized and if the person performs better, a good reward system must be developed for him