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6) For the process to be capable of meeting design specifications the process capability index must be a- less than one (1.0)
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6. For the process to be capable of meeting design specifications the process capability index must be,

(b) Greater than one (1.0)

7. We are monitoring a process that has an outcome that has normally distributed with a mean of 100 and a standard deviation of 10. We would use a (n) ..................to evaluate whether this process's average is remained in control.

(d) c-chart

8. If a process is actually out of control and the conclusion is that it is in control, then a type I error has occurred.

(a) True.

9. 3 standard deviations from the mean represents

(a) 68% of the area under the curve of a normal distribution.

10. All of the following are quality characteristics that can be measured in a hospital using SPC expert.

(b) Timeliness.

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