Which of the following question types fits the following question when used by a salesperson? (Choose...
Which of the following question types fits the following question when used by a salesperson? (Choose all answer choices that apply.) "If we reduced your scrap rate to less than 0.01%, how would that effect your productivity?"
a. Situation or Survey
b. Confirmation
c. Open Ended
d. Probing
e. Need Satisfaction
f. Annoying
Homework Answers
Option (d) is correct
It is the Probing question type. In probing, questions are asked to take other person's feelings, opinions etc to get to the bottom of the things. Here, the person is enquiring to know the effect on productivity by reducing the scrap rate.
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