Question

Case study

Three years ago, Yolanda started a home decorating business. Most of her customers are homeowners. Her business has been so successful that six months ago she hired an employee to help her. She was lucky enough then to find someone who was experienced and fast

Last month, Yolanda hired a second person when she found that deadlines were not being met. The second employee is not experienced but is eager to learn and, in fact, seems to be a quick study. However, because of all the rush projects, Yolanda has not had much time to train her, so the employee has spent a good deal of time standing around and watching Yolanda work. Yolanda feels overwhelmed. One of her vans has been malfunctioning, resulting in downtime. Her staff frequently runs out of needed supplies in the middle of a job. Another problem is that the local supplier she uses does not keep needed materials in stock. Additionally, Yolanda has not promptly responded to those seeking quotes, ultimately losing business. Currently, Yolanda is trying to handle quotes, consulting with customers, overseeing the work, and completing the bookkeeping herself. Unfortunately, she does not have sufficient cash flow to hire new employees.

1. Identify Yolanda's problems, possible solutions, and how they would be implemented.

Answer 1

Case Details Name of the person started business: Yolanda Nature of The Business : Home decorating business Number of employees Two members cone is skilled professionce and another is non-skiled peoson) case Summary Three years ago, Yolanda started a home decorching business and most of her customers are homeowners. Initially she haired one employee, she was lucky enough to find experienced professional for her business operations and second employee was not experienced enough in home decorating business, Yolanda feels overwhelmed. Yolanda was not able to handle new jobs Oys contraits due time and optimizing resources, thus leads losing business, case Analysis Yolanda would have specific objectives, while hiring second employee for negotiating her business activities. Yolanda should proper strategy cor) plan of action to deal various projects in a given Period of time. one of hervans has been malfondieming and thus resulted down time, During de casating time, the staff frequently visited suppliers to find equipments. Yolanda would have arranged all required resources before decorating home of clients, Thus same most of the time. Yolanda supplier does not keep required meiten'al Thus creates more confusion and wanting the time dealing right supplier is so important. yolanda would promptly respond for new Quotes and Contracts - Yolanda handled multiple jobs for meeting clients, handle Quotes, ove's seeing work and handling book Keeping herself, Thus creates contusion and lot of time to handle business operations, conclusion Yolanda would apply a loan for to any bank for hiring new employees for allesting the work, mamcging resources is most essential for home decorating business, because Yolanda hes self cainit full file CSScann@dinkousinesscalefquirements in a given period of time. cash flows oure essentials . -