Question

7. You manage to convert a prospect into a customer. Knowing that it is easier to keep a customer versus attaining a new one, what should a salesperson do to ensure you retain a customer over the long term?  

please give me a new answer

Answer 1

1) by advertisement:- this will increase the demand for the product and hence, consumer stay for longer term.

2) production of good quality product:- also, a better quality product generally have more demand in market. And this increases the consumers utility And hence, making better quality product will also increase the sales.

3) by paying special attention to the consumer behaviour and consumer choices.

4) product differentiation:- making product differences and matching with new trend will also leads to more consumer attraction.

5) others:- by establishing a brand loyalty among customers, by giving offers on the bulk purchase of the product and etc

6) establishment of customer care center will also work.

7) by establishing good relationship with consumers.