7. You manage to convert a prospect into a customer. Knowing that it is easier to keep a customer versus attaining a new one, what should a salesperson do to ensure you retain a customer over the long term?
Strategies that can be adopted to retain customer over a long period of time:
To conclude customer retention and satisfaction is of immense importance for the success of any business.
7. You manage to convert a prospect into a customer. Knowing that it is easier to...
7. You manage to convert a prospect into a customer. Knowing that it is easier to keep a customer versus attaining a new one, what should a salesperson do to ensure you retain a customer over the long term? please give me a new answer
1. Features, Advantages and Benefits are crucial to any sales presentation. Develop advantage and benefit statements for each of the following product features.' + Ice cream Feature - Uses real fruit t Car Feature - Electric powered engine + House Feature - constructed with bricks + 2. Convert the following 5 closed ended questions to open ended questions which might be more effective for a salesperson to ask their customer.' a) Do you have a need for this type of...
Analytics Mini Case: Evaluating the Prospect Lifetime Value of new Customers in a B2B Setting You work for a company that specializes in selling a special anti-glare coating that can be sprayed onto glass. This product is uniquely capable of covering extremely large pieces of glass and can be sprayed on even after the glass has been installed onto a building. Because of this, you tend to sell this product to large commercial organizations You have been tasked with identifying...
A customer is looking at a display of Cross gold pens and pencils. Customer: I'm looking for a graduation gift for my brother, but I'm not necessarily looking for a pen and pencil set. Salesperson: Is your brother graduating from college or high school? Customer: He is graduating from college this spring. Salesperson: I can show you quite a few items that would be appropriate gifts. Let's start by taking a look at this elegant Cross pen and pencil set....
Question 3: Evaluating customer profitability You own a credit card company. You want to evaluate the profitability of customers A and B. customer A customer B credit card balance $1,500 $600 number of transactions 150 60 number of customer-support calls 60 The only source of revenue from customers is the interest that you charge on credit card balances. You charge customers an interest rate of 40%. Thus, if the credit card balance is $1,000, revenue is $1000*0.4=$400. Variable costs are...
Question 3: Evaluating customer profitability You own a credit card company. You want to evaluate the profitability of customers A and B. customer A customer B credit card balance $500 $200 number of transactions 50 20 number of customer-support calls 20 1 The only source of revenue from customers is the interest that you charge on credit card balances. You charge customers an interest rate of 30%. Thus, if the credit card balance is $1,000, revenue is $1000*0.3=$300. Variable costs...
Question 3: Evaluating customer profitability credit card company. You want to evaluate the profitability of customers A and B You own customer A customer B $400 credit card balance $1,000 number of transactions 100 40 number of customer-support calls 40 2 The only source of revenue from customers is the interest that you charge on credit card balances. You charge customers an interest rate of 40%. Thus, if the credit card balance is $1,000, revenue is $1000 0.4-$400 Variable costs...
please show all work 2. You manage the inventory of Lenovo desktops in a distribution center. You face deterministic demand of 2,000 desktops per month and a monthly holding cost of S2 per desktop. You've been using EOQ to determine the optimal order quantity, and currently do not backorder any demand. However, you are considering allowing backorders, and you estimate a corresponding cost of $25 per unit per month in customer goodwill. (a) What would be the percentage of demand...
Description For this program, you are going to convert decimal (integer) numbers into their octal number (integer) equivalents. Make sure that you create a new Project and Java class file for this assignment. Your Repl.It file should be named “Main.java”. You can read about octal-to-decimal number conversions from wikepedia or another website Instructions The input to the program will be a single non-negative integer number. If the number is less than or equal to 2097151, convert the number to its...
You and four friends have developed a new environmentally friendly heater. You all have extensive business experience. Together, you have established a new company, Green Heaters Pty Ltd ACN 512 302 XXX, which will manufacture and sell the new heater to wholesalers. The five of you will comprise the board of directors. The board has forecast that Green Heaters Pty Ltd will sell 650,000 heaters in the first year and will employ 100 staff. You have been given the task...