Question

QUESTION 10 How should the nurse act to best develop Emotional Intelligence? ( Select all that Apply). Admit to feelings such as anger and sadness and act on those feelings in a healthy manner Act on impulses to give instant gratification to one's own needs Ignore differences in opinion and show no sensitivity to the experiences of others Avoid passive aggressive responses to situations that cause anger or frustration Exhibit socially appropriate behavior, and use social skills to help others manage emotions Manage emotions in self and others to become more credible as nurse leaders

Answer 1

Emotional intelligence: It is the ability to discriminate and monitor one's own and other people's emotions and to use the information from the emotion to guide thinking and behaviour. It is also known as Emotional Quotient ( EQ). EQ is a metric similar to IQ, but measuring one's perception of emotions.  

Question 10:

Answers are Options 1, 4, 5 and 6.

( The selected options are correct)

Option 1: Admit to feelings such as anger and sadness and act on those feelings in a healthy manner : It is an important indicator of emotional intelligence. Emotional intelligence will enable an individual to admit their emotions and also express it in a healthy manner.  

Option 4: Avoid passive agressive responses to situation that cause anger or frustration:

Passive agressive emotions will cause anger and frustration in individuals. Individuals with EQ will express their emotions assertively and in a healthy manner.  

Option 5: Exhibit socially appropriate behaviour , and use social skills to help others to manage emotions: People with EQ , not only behave in a socially approved manner but also help others to manage their emotions.  

Option 6: Manage emotions in self and others to become more credible as nurse leaders:

Nurse leaders must possess the quality of emotional intelligence, that will help them to manage their emotions and they will be able to assist patients, family members and other co-workers in managing their emotions.

Wrong options : Option 2 , 3rd.

Option 2: Acts on impulses to give an instant gratification to one's own needs:

Examples for instant gratification of emotional needs are angry outbursts, yelling , shouting and crying, mocking etc. These symptoms are the indicators of week emotional intelligence.

option 3: Ignore differences in opinion and show no sensitivity to the experience of others:

Nurses, has to be sensitive to others' emotions and experiences . She has to consider the differences in opinion expressed by the team members and the patient, and should analyse the different opinions to check the pros and cons of each opinion. For this she need a good EQ.