Question

What are your personal values, assume you are appointed as an engineer with management role in a manufacturing plant. How you will evaluate the ethics of the company? Evaluate critical factors and provide the suggestions to improve them.

Your Personal Values -

Choose the type of manufacturing plant-

Audit and monitor the culture of your MP with respect to ethics-

Critical factors-

Suggested Solution-

Answer 1

Personal values

• Honesty
• Courage
• Integrity
• Simplicity
• Peace

TYPE OF MANUFACTURING PLANT: AUTOMOBILE MANUFACTURING PLANT(CAR/TRUCK)

• Auditing Cultural audit involves auditing employees personal values, workplace behaviour and communication skill, relationships and ethics. Auditing decides companies growth and teamwork. It is a positive trait of any manufacturing sector as every individual employee contributes to the overall growth of the plant.

S/N	AREA OF AUDIT / CRITICAL FACTORS	RESULT
1.	COMMUNICATION	EXCELLENT AT ASSEMBLY LINE WHILE NEED IMPROVEMENT AMONG MID LEVEL EXECUTIVES
2.	DECISION MAKING	EXCELLENT
3.	COMPETITION	SOMEWHAT LESS HEALTHY
4.	CUSTOMER INTERACTION	AVERAGE

Critical factors

Auditing was done based on 4 key areas such as employee communication skills, decision-making capability, competition level and their nature and last but not least customer interaction.

Suggested solution

1. Middile level management needs to avoid any other interaction during the meeting and keep the cellphone switched off.
2. Top-level must ensure there is a healthy competition among co-workers and among themselves so that product quality is improved. It will enhance the overall teamwork.
3. Enhance customer interaction listen to their issues properly and pass it on the feedback team so that immediate action is taken against any quality-related issue or any other suggestion for the product improvement.