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C Customer Service Activity Activity Base Activity Rate Bid preparation Number of bid requests $420 perre Number of woments $
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Metroid
Workings for Answer a D E F=D*E G H=D*G I J=D*I
Allocation of Overhead Customer 1 Customer 2 Customer 3
Activity cost pool Activity Rates Activity used Cost assigned Activity used Cost assigned Activity used Cost assigned
Bid preparation               420.00                 15.00            6,300.00             40.00        16,800.00         60.00 25,200.00
Shipment                 90.00                 25.00            2,250.00             55.00          4,950.00         50.00      4,500.00
Support standard items                 30.00                 20.00               600.00             35.00          1,050.00         52.00      1,560.00
Support non standard items               180.00                   6.00            1,080.00             65.00        11,700.00         85.00 15,300.00
Total cost assigned         10,230.00       34,500.00 46,560.00
Ans a- Customer profitability report Customer 1 Customer 2 Customer 3
Revenue       130,000.00       210,000.00       180,000.00
Less: Cost of goods sold        (81,900.00)      (113,400.00)        (90,000.00)
Gross Profit         48,100.00         96,600.00         90,000.00
Customer service activities
Bid preparation            6,300.00         16,800.00         25,200.00
Shipment            2,250.00            4,950.00            4,500.00
Support standard items               600.00            1,050.00            1,560.00
Support non standard items            1,080.00         11,700.00         15,300.00
Total Customer service activities       (10,230.00)       (34,500.00)       (46,560.00)
Operating Income after Customer service activities         37,870.00         62,100.00         43,440.00
Gross Profit as a percent of sales 37% 46% 50%
Operating Income after Customer service activities as a percent of sales 29% 30% 24%
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