Two of the questions asked in the survey of customers are shown below.
6) Two of the questions asked in the survey of customers are shown below.
• Given the prevalence of identity theft, are you reluctant to provide credit card information online?
• Are you confident that any information you provide online is secure?
a. Are these questions valid (appropriately worded)? Explain.
b. Which question is more neutral? Explain.
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Two of the questions asked in the survey of customers are shown below.
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