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COVID 19 Cos customer service department follows up on customer complaints by telephone inquiry. During a recent period, the
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Answer #1
Cost per call is = (312000/10000)
Cost per call is = $ 31.20/.
Retail division calls is = (10000-3800) = 6,200
Cost for retail division is = (6200*31.20)
Cost for retail division is = $ 193,440/.
Option C)
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