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e of coping with most of my problems. My first reace gto learn and develop new hobbies. 12. I believe that most persons are basically well intentioned. I'm not crafty or shy I'd rather not talk about myself and my accomplishments Teenkg The statements are grouped into categories Statements 1-5 describe extroversion; 6-10, openness to experience: 11-15, agrecableness; 16-20, conscientiousness; and 21-25, emo- tional stability. The more times you wrote Yes" for the statements in a category, the more likely you are to have the associated trait, action is to trust people. 13. 14 TAKING RESPONSIBILITY At PepsiCo, Workers with Disabilities Are Encouraged, Not Disqualified When one in five workers in the United States has some dis- to apply to PepsiCo through the Pepsi ACT program. Three years later, he remains a loyal employee. envisioning a long- term future with the company. Pepsi ACT started as a test case with a socially sible goal of inclusiveness. Based on its utility to the com- pany, it has become a part of PepsiCo's overall strategy for meeting its talent needs. The results enough to convince other companies, including American Express and Staples, to follow PepsiCo's lead and partner with Disability Solutions to meet their own talent needs. ability, selection only socially labor market. The practicality of this attitude is even processes that include these people are not responsible, but also meet practical needs in a tight relevant in light of the aging population (assuming that age brings more health conditions) and the ongoing wars that increase the share of workers who are veterans with more respon- disabilities. that has appreciated the opportunities that with openness to hiring disabled workers is PepsiCo. The company partnered with an organization called Disability Solutions to create a program called Pepsi ACT (for Achiev- have been impressive One company come ing Change Together). with PepsiCo's HR department to identify job requirements, 1. U.S. law requires that employers make reasonable accom- The staff of Disability Solutions worked Questions modations for qualified employees with But although discrimination is illegal, some employers disabilities. and it reached out to community groups such as veterans organizations and public employment agencies to identify job are reluctant to consider disabled workers or at least to advantages and disadvantages seekers who might have the necessary qualifications. In the first few years of Pepsi ACT, about 300 employ- ees with disabilities were hired for jobs in nine U.S. cities. the performance of employees hired practical bene- actively recruit them. What could arise from actively seeking out disabled workers? 2. Do you think the Pepsi ACT program gives PepsiCo a competitive advantage? Why or why not? How could the The company tracked through the program. The results included determine this? company Sources: Alisa Picerno, "Disability Solutions Contributes Expertise to National Organizations," Hartford Courant, February 8, 2018, http://www.courant.com "Veteran Rolls the Dice: Pepsi ACT Las Vegas.," Ability Beyond. December 4, 2017, http://abilitybeyond.org: Kris Foss, "Changing Minds and Changing Lives," TD, November 2017, pp. 20-22; Chris Bosak, "Disability Solutions Marks 5 Years of Helping Companies Hire Disabled Employees," NewsTimes (Danbury, CT), September 12. 2017, https://www.newstimes.com. fits, most notably a higher retention rate for employees with disabilities, relative to nondisabled workers in comparable hiring has jobs. Also, at some of the company's locations, views per hire is lower with the Pepsi successful hire is Juan Olivo, who was wounded become more efficient: the ratio of the number of inter- ACT applicants. One during his almost dozen years of military service. He struggled to find a job that would fully use his talents until he had a chance

question 1 and 2

Answer 1

. By actively seeking the disabled workers as a part of diversity enhancement and helping for the casue of social justice, the organisation might set itself apart from the scores of organisations which are not very particular for the cause, or the ones which are reluctant to do so. This positive image, spread through the media, word of mouth among the customers or through industry reports, might help to build a positive image of the business, which could get the company more business, enhance brand value, create goodwill and attract posiitve and favourable measures from the government. Disadvantages include need of extra manpower in some cases, where the disability might limit the employee's capacity to certain tasks only, lack of flexibility in some cases due to inclusion of disabled manpower in the team among others.

The program gives benefit to the Pepsico to build a good and positive brand image among the consumers through its social initiative, and achieve competitive advantage. The positive effect can be assessed by the social media followings of the posts highlighting the social initiatives of the company, and the enhanced sales after such initiatives are highlighted in the media and comes in knowledge of customers.