Question

Please response to the following discursion questions: Service Delivery and Process Analysis

Discuss your your points and make it very short

· A. What is a process? what does Operations based strategies refers to?

   B. Clinical processes: what are examples of the characteristics that you want to optimize in healthcare systems? How would you measure them?

   C.    Note :    Output of a process is limited by its bottleneck step (capacity limiter) Question : Why this approach does not improve outcomes?

   You may use this link to get an insight about the question or answer it based on your knowledge https://www,youtube.com/watch?v=WmAwcMNxGqM

   D. NOTE : Applying Operation Management ideas and methods we will achieve these aims : where it cost us a lot, where there are redundant steps , where steps are unclear, where    steps are misplaced , where steps do not serve a purpose , where steps do not add value, and where the process affects other process :

Question : In a healthcare organization, where would you start?

Answer 1

A: Processes are the linked activities which are done to accomplish the business goal. Operation based strategies refers to the plan or methods that an organization follows to achieve their business objective. Operation based strategies are employed to make the business processes efficient and improve productivity.

B: Clinical processes are the set of linked processes which are used by the health care organizations to serve health care in an efficient manner. In healthcare systems we can improve patient -doctor relationships, improve the building architecture and make it more like home and we can add technology that can help in accessing real time patient data.

C: Bottleneck process reduces efficiency and productivity. Bottleneck process efficiency can be improved by hiring a new worker or installing a new technology or by reducing the raw material transportation time. Hence improving the bottleneck processes affect the overall productivity.

D: In healthcare organization we can start with adding technology that can help us access real time data; both business process data and patient experience data.