Question

2 points   

QUESTION 6

1. The best way for you as the case manager to avoid a values conflict in working with Mary is to:

	a.	Let Mary know up front what your "hot button" topics and issues are, so she can avoid offending you
	b.	Explicitly state your values so Mary is aware of them
	c.	Know your own values and biases and keep them out of your work with Mary
	d.	When there is disagreement, confront Mary and let her know who is "in charge" here
	e.	Both a and b

2 points   

QUESTION 7

1. As per her right to informed consent, we should let Mary know all of the following except:

	a.	Names of former clients the case manager has had success with, so Mary can contact them with questions
	b.	Side effects or negative consequences of treatment
	c.	Potential consequences of not following through with a specific treatment
	d.	Similar or alternate services provided by a different agency

2 points   

QUESTION 8

1. In order to properly provide informed consent, Mary must be able to:

	a.	Clearly understand what we are telling her, but would not necessarily need the capacity to make decisions on her own behalf
	b.	Have capacity to make decisions, but would not necessarily need to clearly understand everything we are telling her
	c.	Clearly understand, but would not necessarily need to freely give consent
	d.	Have capacity, clear understanding and be able to give consent freely

2 points   

QUESTION 9

1. Which of the following is NOT true about Mary's right to confidentiality?

	a.	It is not absolute; information may be released under certain circumstances
	b.	It is only absolute when HIPAA applies
	c.	We would generally obtain consent from Mary to share her information with colleagues
	d.	We would not discuss Mary's case with relatives, even if we leave out her name and other specifics

2 points   

QUESTION 10

1. We assist Mary with a referral to the Parent Child Center (PCC) for a parenting skills course. PCC has Mary sign a release of information consent. An intake worker for PCC calls us to gather information to determine whether Mary meets criteria for their program. We provide the intake worker only with needed information regarding Mary’s demographics and insurance rather than everything we know about her case. This is an example of:

	a.	Following the minimum necessary rule
	b.	A case manager's power trip in not giving all of Mary's information
	c.	Violating HIPAA rules
	d.	Agency policy taking precedent over ethics and legal rights

2 points   

QUESTION 11

1. Mary tells us her live-in boyfriend has slapped Mary’s 10-year-old daughter in the face on several occasions, leaving red marks. Despite your encouragement, Mary states she is too afraid of her boyfriend to report this. The case manager should:

	a.	Keep this information confidential, as to not violate Mary's trust
	b.	Make an anonymous call to the child's school counselor, as to adhere to minimum necessary rule
	c.	Call the child abuse hotline, as the case manager is a mandatory reporter in Oklahoma
	d.	Ask Mary to bring her boyfriend in to have a discussion with the case manager and collectively decide what to do next

2 points   

QUESTION 12

1. You notice a co-worker whose behavior has continuously gotten worse. Your co-worker is rude to everyone they work with, and openly shares personal and confidential information of consumers. According to the text and lecture, you should first address this:

	a.	By talking with your co-worker directly
	b.	By "comparing notes" with other colleagues to see if they are observing similar behavior
	c.	By interviewing the co-worker's clients to see what they have experienced
	d.	By immediately going to the co-worker's supervisor

2 points   

QUESTION 13

1. You complete an assessment with Mary which includes learning about her strengths, needs and available resources. This type of assessment is:

	a.	cultural
	b.	holistic
	c.	developmental
	d.	psychoanalytic

2 points   

QUESTION 14

1. When we conduct our assessment with Mary, we find out where she was born, where she lived and who she lived with growing up. We find out she was exposed to family violence as a child and missed a great deal of school. At the end of the interview, we realize we did not have the time to discuss her current functioning, employment, legal history, hobbies or religious interests. At this point we could definitively state our assessment is:

	a.	Both comprehensive and thorough
	b.	Comprehensive, but not thorough
	c.	Thorough, but not comprehensive
	d.	Neither comprehensive nor thorough

2 points   

QUESTION 15

1. Mary has come to see you because she feels she may be depressed. However, you assess that Mary’s presenting problem is mainly with her boyfriend, and his abusive treatment of Mary and her daughter appears to be the actual cause of Mary’s depression. As her case manager, you would be immediately concerned with helping her to:

	a.	Find a resource for evaluation, therapy and or/medication to address her depression
	b.	Point out her failure as a mother, as that "tough love" will help motivate her to change
	c.	Convince her to delay addressing her depression so you and she can work on the real issue
	d.	Insist she end the relationship with her boyfriend, as most of her problems would be solved by doing so

Answer 1

Answer:

6. The correct answer is C. Know your own values and biases and keep them out of your work with Mary.

To maintain ethical values and morals, a case manager should know his/her values and biases and try his best to keep them out of the work.

7. The correct answer is A. Names of former clients the case manager has had success with, so Mary can contact them with questions

8. The correct answer is D. Have a capacity, clear understanding and be able to give consent freely

9. The correct answer is C. We would generally obtain consent from Mary to share her information with colleagues